Smart Parts is temporarily closed while they go through corporate restructuring. They claim in their press release that they will be finished by the end of January, but it will be interesting to see what type of company (if any) emerges.
The press release reads in part:
During this time, the company will not be able accept or process orders, ship or receive products or perform repairs. The restructuring process is expected to be completed by the end of January 2010.
"It is important that people do not send equipment in for service during this time," said company Vice President, Adam Gardner. "Our buildings will not be staffed during the restructuring, so there will be no one there to receive packages. They will automatically be refused and returned to the sender.


Comments
these are good principieles for the new year thanks and continue to do
Its always good to informe your customer of what is going on and about any changes. Good work.
I am really pissed off of this, I bought a smartparts vibe and what will happen to the warranties?
I like it…”corporate restructuring”….since when has a restructure involved not staffing your facilities while waiting to make the change? Smells fishy to me. I’ve been thru enough “restructures” and “mergers” to know that this is bigger than they say. I own several SP markers and accessories, so I can only HOPE the change is for the better.
To Quang: better make a trip down to your local store if you need help with your Vibe. As long as they are cool, you should be able to get your Vibe taken care of. Of course, none of this matters is SP doesn’t come back. Good luck!
i cant believe this this sucks i bought a vibe right before i heard they closed and i havnt got it!!!!!!!!!!!!!!!!
smartparts closed, well i was looking round the net when i found a new paintball company called gi milsim there markers are 50 cal but look very like some other companys markers
a bit fishy if you ask me
I personally dont have too much hope for them coming back. It has now been a few months.
I doubt they are coming back its has been almost 4 Months since they were supposed to be done with their “reconstruction”
i wanted to purches a ion xe from them but when i was tlking to them friday they said ther closed till january 4 2010 but i called jun 12 2010
The above thought is smart and doesn’t require any further addition. It’s perfect thought from my side.
*****
Steve
Any other news on smart parts? im curious as to whether they’ve collapsed totally. or are finished with “reconstruction”